Pen Y Waun Farm Privacy Policy
Privacy Policy
Our Policy
This Privacy Policy describes the data protection practices of
Pen Y Waun Farm Shop
("we," "us," or "our").
This Privacy Policy applies to information that we collect and use about you when you access or use the
Pen Y Waun Farm Shop
website, mobile application, or other online or mobile services that link to or otherwise present this Privacy Policy to you. We refer to these products and services collectively as the
"Services."
PLEASE READ THIS PRIVACY POLICY CAREFULLY TO UNDERSTAND HOW WE HANDLE YOUR INFORMATION. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, PLEASE DO NOT USE THE SERVICES.
The Information We Collect
We obtain information about you through the means discussed below when we provide the Services.
Please note that we need certain types of information to provide the Services to you. If you do not provide such information or ask us to delete it, you may no longer be able to access or use our Services.
Information You Provide to Us
We collect a variety of information that you provide directly to us. For example, we collect information from you through:
The Services you use or orders you place. Requests or questions you submit via online forms, email, or other communication methods. Your participation in promotions, contests, or surveys. Any reviews that you submit about the Services. Account registration and administration. Uploads or posts to our Services. Customer support and technical assistance requests
The types of data we collect directly from you include:
Email address. Name, if you choose to provide it. Log-in credentials, if you create an account. Billing information (e.g., shipping address, credit/debit card number, verification number, and expiration date)Information about purchases or transactions. Customer service interactions.
Demographic information (such as your gender or preferences if you choose to provide them)User-generated content you post in public forums. Any other information you choose to provide to us
Information We Collect Through Automated Means
When you use our Services, we collect certain information automatically, including:
IP address. Browser type and language. Operating system details. Device identifiers. Referring and exit pages/URLs. Click activity and page views. Date and time of access.
Error logs and diagnostic data
Cookies and Similar Technologies
We and our service providers use cookies, tracking pixels, and similar technologies to enhance your experience and analyse usage patterns.
How We Use Your Information
We use your information for purposes such as:
Providing and improving our Services. Processing transactions and fulfilling orders. Responding to inquiries and customer support requests. Sending promotions, updates, and marketing communications (if opted in)Conducting analytics and research. Detecting and preventing fraud or security issues
How We Share and Disclose Your Information
We do not sell or rent your personal data. However, we may share your information with trusted third parties, including:
Payment processors. Delivery services. Marketing and advertising partners (if consent is given)Legal and regulatory authorities if required by law
Retention of Your Information
We retain your personal data for as long as necessary to provide our Services and fulfill legal obligations.
Your Rights and Choices
You may have rights under applicable data protection laws, including:
Accessing, correcting, or deleting your personal data. Opting out of marketing communications. Restricting or objecting to data processing
To exercise these rights, please contact us at
.
Children’s Privacy
Our Services are not intended for individuals under the age of 16. We do not knowingly collect data from children.
How We Protect Your Information
We implement security measures to protect your personal data. However, no system is 100% secure.
Changes to Our Privacy Policy
We may update this policy from time to time. The latest version will always be available on our website.
Contact Information
For any questions about this Privacy Policy, please contact us at:
Pen Y Waun Farm Shop
Website:
https://shop.penywaunfarm.co.uk/
Email:
Address:
57 St Teilo St
Pontardulais
Swansea
SA4 8TJ